Technical Support

 

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Authorized clients using IP authentication will automatically be logged in. Clients not using IP authenication will be prompted for a username and password.

 

If you are an IP authenication authorized client and encounter the username/password screen please contact our Digital Services department.

 

Important:
In order for the previews to work properly you must have:


Download Microsoft Silverlight

 

 

For inquiries related to Criterion-on-Demand  technical support, please fill the form below and we will reply to your inquiry within 24-48 hours.

Technical Support
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Criterion-on-Demand
30 MacIntosh Blvd (Unit 7) 
Vaughan ON, L4K 4P1

Submit an inquiry
Telephone: 1-800-668-0749 ext. 251
Fax: 1 866 664 7545